What is the focus of mediation in conflict situations?

The focus of mediation in conflict situations is to find an acceptable solution for the parties involved. Mediation is a collaborative process where a neutral third party helps the disputants communicate more effectively and discover options that meet their needs and interests. The goal is to arrive at a mutually agreeable resolution that addresses the concerns of all parties, facilitating a positive outcome and often preserving relationships.

In mediation, the aim is not to eliminate all conflicts permanently, as conflicts can arise again in different forms. Additionally, while validating feelings can be an important aspect of the process, the primary intention of mediation is resolution rather than merely acknowledgment of feelings. Increasing the tension between conflicting parties runs counter to the purpose of mediation, which thrives on de-escalation and constructive dialogue. Therefore, the focus remains on achieving an acceptable solution that both sides can accept.