What role does the Public Information Officer (PIO) serve?

The Public Information Officer (PIO) is primarily responsible for acting as a spokesperson for the department's communication office. This role involves managing the flow of information between the agency and the public, media, and other stakeholders. The PIO is tasked with ensuring that accurate and timely information is disseminated regarding departmental activities, policies, and incidents. This position is essential in promoting transparency and maintaining public trust, especially in times of crisis or when the department is under scrutiny.

In performing their duties, the PIO may conduct press briefings, respond to media inquiries, and prepare information releases that inform the community about relevant issues. By serving as the face of the agency in communications, the PIO plays a crucial role in shaping public perception and providing clarity on the department’s functions and objectives.