Which of the following statements is true about the Offender Grievance Procedure?

The statement that the Offender Grievance Procedure is established in the Florida Administrative Code is accurate. The Florida Administrative Code contains the rules and regulations that govern various aspects of the criminal justice system, including how grievances from offenders are to be managed. This formal process ensures that offenders have a structured way to address their complaints and seek resolution within the correctional system. By being part of the Florida Administrative Code, the grievance procedure also provides a legal framework that mandates how grievances should be handled, which is essential for accountability and fairness in the treatment of offenders.

The other options present limitations or inaccuracies about the grievance procedure. For instance, it is not limited to informal resolutions only, nor is it optional for offenders; they have the right to utilize it. Additionally, the procedure is not restricted solely to serious offenses, as it encompasses a range of issues that offenders may encounter during their time in the correctional system.